Refund policy

 

• Exchange and Return Policy
  Processing time / How long it takes to process your order:
  Orders are usually processed within 24 hours.
  The processing time may take up to days depending on the time it takes for the product to become available.
  
• Bella Rio shope  will ship the order to the address provided.
  Bella Rio shope is an online hair care store that specializes in selling all hair care and care supplies for all types of hair (dry, brittle, brittle, shedding and colored)
  Contact us via WhatsApp on +55 16 99 617 3446.
  
  
• Bella Rio shope has the right to modify the order status to “awaiting payment” in the event that the customer orders products that are not covered by the cash on delivery system outside the city of Jeddah, and asking the customer to complete the payment by entering the order page or transferring the amount to one of our bank accounts registered in the store if he finds it difficult to pay.
  
  
• Payment methods available via our website.
  
  
• Shipping company policy and delivery time:
• FEDEX  Within 6-9 working days in most cases and may be longer depending on shipping conditions.
  
• Is cash on delivery available?  Not, available.

We are always keen to ensure that your shipment reaches you as soon as possible, and to this end, we hope that you provide us with a clear address with a valid mobile number, in order for the shipments to reach you as soon as possible.